This Privacy Policy explains how 99 apk collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it responsibly in line with Philippine data privacy laws. If you have questions, visit our FAQ page or log in to reach our support team.
When you register an account on 99 apk, we collect personal information including your full name, date of birth, email address, and mobile number. We also collect payment-related details such as your GCash or Maya account reference, which is necessary to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, IP address, browser information, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any supporting documents you submit.
The personal data we collect is used primarily to operate and maintain your 99 apk account, process your transactions, and verify your identity in accordance with Philippine gaming regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Technical data is analysed to monitor platform performance, prevent fraud, and ensure that our systems remain stable and secure for all players. Where you have opted in, we may use your contact information to inform you about relevant promotions available on the Promotions page. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected, and we will always inform you if we intend to use it in a new way. Your data is never sold, rented, or traded to third-party marketing companies under any circumstances.
99 apk may share your personal information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners. All such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event of a business transfer, merger, or acquisition, your data may be transferred to the new entity, and you will be notified of any such change in advance. We do not share your data with any third party for their own independent marketing or commercial purposes. Any sharing of data is carried out with appropriate safeguards in place to protect your privacy and rights as a player in the Philippines.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and applicable gaming regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering obligations. Technical logs and session data are kept for a shorter period, generally no longer than twelve months, unless they are required in connection with an ongoing investigation or dispute. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request the deletion of your account and data, we will process your request in accordance with our legal obligations and inform you of any data that must be retained by law. You can raise a data deletion request by contacting our support team after logging in to your account.
99 apk applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your information remains private during every session. Our internal systems are protected by access controls that limit data access to authorised personnel only, and all staff who handle personal data are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. Payment information is handled through certified payment processors and is never stored in full on our servers. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential at all times.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by 99 apk. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of data processing and to withdraw any consent you have previously given, without affecting the lawfulness of processing carried out before the withdrawal. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through your account after logging in, and we will respond to your request within the timeframe required by applicable law. We are committed to making this process as straightforward as possible for every Filipino player on our platform.
Quick answers to what Filipino players most often ask about data handling on 99 apk.
If you have any concerns about how 99 apk handles your personal information, our support team is ready to help. You can also explore our full platform policies or get started with a free account today.